VERY IMPORTANT: We ask that you very thoroughly check your order for mistakes or missing items BEFORE SUBMITTING to make sure your order is complete. If you have a question or change regarding your order, we will do everything that we can to make it happen! But due to the volume of orders we receive, we have optimized our fulfillment process to make sure your order gets shipped as fast as humanly possible. Unfortunately, because of this, we are often unable to edit or cancel orders once they have been submitted and cannot combine multiple orders placed by a single customer, even if they are shipped to the same address. This is mainly because by the time we receive your request to edit or cancel your order, it is likely already in the order fulfillment stage (meaning past the point of no return) or it has already been shipped. We understand that this may be an inconvenience to you in the unlikely event that you find yourself in this predicament, but we are also pretty sure that you would prefer all of your orders arrive as quickly as possible, as opposed to delaying all orders an extra day to allow for a chance to fix the rare mistake.
Please remember all liquid products are custom filled during the order fulfillment process and cannot be resold. Therefore, once your order containing liquid (i.e. e-liquid, unflavored nic, concentrated flavoring, etc.) has been filled, the purchase is complete and cannot be returned or refunded. Again, we thank you for the opportunity to earn your business and will do our best to make your Vapor Route experience a great one!